------------------------------
Loopers-Delight-d Digest				Volume 97 : Issue 160

Today's Topics:
  LiSA from STEIM                       [ Scot Gresham-Lancaster <scot@csuhay ]
  Re: Echoplex price                    [ Rik Elswit <rik@well.com> ]
  Re: music ---> Mac programs           [ "Matt McCabe" <mattm@bi-tech.com> ]
  Re: music                             [ Sean Echevarria <sechevar@californi ]
  RE: Mac Sequencer                     [ "Ott, John" <John_Ott@ATK.COM> ]
  The latest about OBERHEIM             [ dave stafford <dstaffor@tradesvc.co ]
  the rest of the story about OBERHEIM  [ dave stafford <dstaffor@tradesvc.co ]
  Re: the rest of the story about OBER  [ The Man Himself <altruist@shoko.cal ]
  Re: the rest of the story about OBER  [ Rik Elswit <rik@well.com> ]
  Re: the rest of the story about OBER  [ The Man Himself <altruist@shoko.cal ]
  Re: the rest of the story about OBER  [ "M. Griffin" <mgriffin@hypnos.com> ]
  Echoplex upgrade?                     [ MIvanBerk@aol.com ]
  Re: Echoplex upgrade?                 [ Randy Jones <ranjones@texas.net> ]
  Looking for software                  [ William Green <bilg@worldnet.att.ne ]
  Re: Echoplex upgrade?                 [ Floyd Miller <floyd@voicenet.com> ]
  hologram, means, and ends             [ "Joseph Buck" <josephbuck@hotmail.c ]
  Re: Echoplex upgrade?                 [ Kim Flint <kflint@annihilist.com> ]
  Re: the rest of the story about OBER  [ Kim Flint <kflint@annihilist.com> ]
  Re: the rest of the story about OBER  [ Kim Flint <kflint@annihilist.com> ]

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****************

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kflint@annihilist.com

------------------------------
Date: Fri, 19 Sep 1997 10:02:42 -0700
From: Scot Gresham-Lancaster <scot@csuhayward.edu>
To: Loopers-Delight@annihilist.com
Subject: LiSA from STEIM
Message-Id: <3.0.3.32.19970919100242.007bc290@pmail1.csuhayward.edu>
Content-Type: text/plain; charset="us-ascii"

At 07:29 PM 9/18/97 -0400, you wrote:
>Can anyone reccomend a good sampler/sequencer for the Macintosh? Prehaps even
>forward it?
>	Right now I'm using BackToBasics in union with SoundEffects, and I'm looking
>for something with a bit more precision.
>	Anyone use a Mac at all?
>
>

If you have a PowerMac you might be interested in checking out LiSA
developed at the new music center STEIM in Amsterdam

http://www.xs4all.nl/~steim/lisa.html

LiSa v1.1 (Live Sampling)

     LiSa (Live Sampling) is a real-time audio manipulation environment
that runs on any Macintosh computer with a PowerPC (PPC) processor. The
program uses the 16-bit AD/DA converters of these platforms and the
computing power of the PPC RISC processor. This combination turns the Mac
into a versatile audio sampling machine, able to generate up to 64 voices
on a fast PPC604e equipped machine. Complete program control is possible
via Midi, thus allowing the user to work with this system in a performance
environment.

     The system contains one big Sample Buffer, and the user defines so
called 'Zones' which have access to some part of the sample buffer. A
library of Zones can be created (more than two thousand) and each Zone can
have six different
     functions: 
     1) Playing back the sample buffer's data (start and length as defined
by the Zone) in various ways.
     2) Recording audio data into the sample buffer (start and length as
defined by the Zone) in various ways.
     3) Reading a sample file from disk into the sample buffer (start and
length as defined by the Zone).
     4) Writing part of the sample buffer (start and length as defined by
the Zone) as a sample file to disk.
     5) Copying data from the 'Output' or 'Process' buffer back to the
sample buffer.
     6) Reading saved recording data into the sample buffer (start and
length as defined by the Zone).

     Since the user has access to these Zones thru Midi, the top layer of
the system is organized as 'Presets', each Preset enables the user to
assign the Zones to one or more Midi note events. The program can store up
to 128 Presets,
 whereby each Preset can load a so called 'Preset Image' lll (sample file)
into the sample buffer in various ways. Each Preset can have different Zone
assignments for each of the 16 Midi channels, so flexibility is the keyword
here.

     LiSa does not try to compete with hardware samplers in terms of
ultimate sound quality, no, it tries to compete in terms of flexibility.
One of the more important features of LiSa is that at all times the user is
able to record new
samples in the sample buffer, not only while other Zones are playing, using
this part of the sample buffer, but more than one recording Zone may be
active, meaning that the samples can be recorded in different parts of the
sample buffer simultaneously!

     To use the program you will need:

          Any PowerMacintosh computer with System 7.5 or higher 
          OMS or The Apple Midi Manager (driver, manager, patchbay) 
          Sound Manager 3.1 or higher 



Scot Gresham-Lancaster
< Neo-Luddite Technology Victim >
ph: 510-885-3150
fax:    885-3461
www: http://tesla.csuhayward.edu/~scot/sglbio.html

------------------------------
Date: Fri, 19 Sep 1997 10:45:46 -0700 (PDT)
From: Rik Elswit <rik@well.com>
To: Loopers-Delight@annihilist.com
Subject: Re: Echoplex price
Message-Id: <199709191745.KAA11088@well.com>

Kim, could you pull me off the mailing list for a couple of weeks?  I'm
taking a vacation, and I'm not taking a computer.   (I will, however, be
taking my Echoplex, and no, I'm not addicted to it.  i could quit anytime I
want.)

------------------------------
Date: Fri, 19 Sep 1997 10:55:36 -0700
From: "Matt McCabe" <mattm@bi-tech.com>
To: "Loop" <Loopers-Delight@annihilist.com>
Subject: Re: music ---> Mac programs
Message-Id: <199709191753.KAA19920@gw1.bi-tech.com>
Content-Type: text/plain
Content-Transfer-Encoding: 7bit

> From: Stephen P. Goodman <sgoodman@earthlight.net>

> It's just that all of the Mac users who regularly get my Loop Of The Week
> are using proprietary or non-shareware packages to loop the file.  It
would
> be nice to hear of a package that I could recommend to Mac users, and
> perhaps provide a link to as well.

Stephen,

I use SoundMachine (I think that's the name...it's at home, I'm at work) on
the Mac.  It will playback WAV and AIFF files and smoothly loop them.  I
also use another shareware program but I can't remember the name right now.

Hope that helps.

Matt

------------------------------
Date: Fri, 19 Sep 1997 10:55:28 -0700
From: Sean Echevarria <sechevar@california.com>
To: Loopers-Delight@annihilist.com
Subject: Re: music
Message-Id: <3.0.1.32.19970919105528.00a81410@global.california.com>
Content-Type: text/plain; charset="us-ascii"

Ok, you've got my atention - any more you can tell us about the Manring
project?  


At 07:36 AM 9/19/97 -0400, Jon Durant wrote:
>What am I listening to? Currently I'm only listening to the projects I'm in
>the middle of trying to finish: the new Michael Manring CD (due early next
>year, and features some v.cool loopage from the bass meister) and a very

------------------------------
Date: Fri, 19 Sep 1997 14:32:08 -0400
From: "Ott, John" <John_Ott@ATK.COM>
To: "'Loopers-Delight@annihilist.com'" <Loopers-Delight@annihilist.com>
Subject: RE: Mac Sequencer
Message-ID: <c=US%a=_%p=ATK%l=EXCHANGE_WV1-970919183208Z-6350@exchange_wv1.ATK.COM>

>>>>>>>quote>>>>>
>From: 	GILGOOD@aol.com
>Reply To: 	Loopers-Delight@annihilist.com
>Sent: 	Thursday, September 18, 1997 6:29 PM
>To: 	John_Ott@ATK.COM
>Subject: 	Re: music
>
>Can anyone reccomend a good sampler/sequencer for the Macintosh? Prehaps even
>forward it?
>	Right now I'm using BackToBasics in union with SoundEffects, and I'm looking
>for something with a bit more precision.
>	Anyone use a Mac at all?
>
<<<< end quote <<<<

I use Freesytle from Mark Of the Unicorn.  Http://www.motu.com
you can download a demo version from their site.

It is available for both Mac an PC.  I use the Mac version.  
The software has looping possibilities which I have yet to fully
explore.
They are about to release version 2. any day now. see Web site for 
details.

later
>John

------------------------------
Date: Fri, 19 Sep 1997 12:20:56 -0700
From: dave stafford <dstaffor@tradesvc.com>
To: Loopers-Delight@annihilist.com
Subject: The latest about OBERHEIM
Message-ID: <3422D098.C21@tradesvc.com>
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

first a disclaimer:  I am about two months behind on reading L-D.  I
scanned the last few digests, and saw no mention of the Obie, so here
goes:

About FOUR weeks ago, I left a message on some salesman's phone at
Oberheim in California asking him what the turnaround time for the
upgrade REALLY was, and could I pay an expedite to get it done more
quickly.  (Like many of you, the thought of having my main creative tool
missing for some three to twelve weeks is not a pleasant thought).

Of course there were no humans there, and I left a voice mail.

About   weeks ago a very nice gentleman named Pat Murphy called me from
Gibson.  He said that the job of returning those calls had not been done
by anyone "for a week or so" and apologized for the delay in returning
my call.

I expressed my frustration at attempting to deal with Oberheim in
general (i.e. you can never reach a PERSON, and even if you do leave a
message they never return your calls, their turnaround time for repairs
is very long etc.).  He pretty much agreed with me, and then informed me
that I could get the upgrade myself directly from him, as long as I was
savvy enough to replace a chip.

My logic kicked in, and I figure that for $45.00 even if I messed it up
the first time and had to buy a second one, it would only cost $90.00. 
Compare this to $80.00 and a LONG wait from a company notorious for it's
non-responsiveness...

Then, however, Pat told me that the chips were "on the way" from
California.  (Ironic since *I* am *in* California).  We discussed how to
go about getting me one, and the deal is you must send a MONEY ORDER
(read: irretrievable cash instrument, unless you file a mail fraud
suit!) directly to him, and then when the chips arrived, he would send
one out to me.

About TWO weeks ago, I went and mailed the money order to Pat.

About TWO days ago, I made a follow-up call to Pat.  Again, he was very
helpful, and I asked him point blank if the chips had shipped

------------------------------
Date: Fri, 19 Sep 1997 12:37:58 -0700
From: dave stafford <dstaffor@tradesvc.com>
To: Loopers-Delight@annihilist.com
Subject: the rest of the story about OBERHEIM
Message-ID: <3422D496.1B6E@tradesvc.com>
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

sorry about that, some strange combination of keystrokes just mailed the
incomplete message...

where was I?  oh yeah

...About TWO days ago, I made a follow-up call to Pat.  Again, he was
very helpful, he "had my check right in front of him", verified my ship
to address etc.  I asked him point blank if the chips had shipped from
California.  He said they would ship "today at the latest". I then asked
how long it would take for them to arrive at Gibson.

He said "a week or so", so I asked if they were coming on the slow boat.
He then made a remarkable statement "they've just finished packing up
the whole facility and they are moving it out here".

Perhaps you already knew this (I'll bet Kim and Mathias probably did)
but it came as a bit of a shock to me!  So from what I understand, they
are moving Oberheim, lock, stock and barrel right into Gibson's main
facility.

I remarked to Pat that I would hope that this move would make it easier
for Gibson/Oberheim to respond to people's needs, and he claimed that it
would make it "much easier".

So I am keeping my fingers crossed:  that the chips will eventually
arrive at Gibson; that they will then turn around and send me one; that
it does indeed arrive with clear instructions as promised (Kim- any
tips/hints/warnings here???  things to beware of in changing out the
chip???) and that I can get it installed without a problem.

Any similar experiences here in L-D land?

Pat Murphy can be reached at 1-800-4GIBSON X 348.

The address to which I sent the money order:

GIBSON
1818 Elm Hill Pike
Nashville, TN  37210

Let's hope this is a GOOD thing.  But I'd say if you are trying to call,
fax or email the California office you are probably wasting your time.

Thanks!

dave at studio seventeen


REPLIES TO ambient@adnc.com and/or the list...please.

------------------------------
Date: Fri, 19 Sep 1997 13:09:54 -0700 (PDT)
From: The Man Himself <altruist@shoko.calarts.edu>
To: loopers-delight@annihilist.com
Subject: Re: the rest of the story about OBERHEIM
Message-ID: <Pine.SGI.3.91.970919125910.15169B-100000@shoko.calarts.edu>
Content-Type: TEXT/PLAIN; charset=US-ASCII

On Fri, 19 Sep 1997, dave stafford wrote:

> Any similar experiences here in L-D land?

Indeed.  I was just about to post to the list asking for a phone number 
where I could reach Pat Murphy, since he hasn't yet responded to my last 
e-mail, which I shall include below in order to best illustrate my 
current predicament.  Thanks very much for the info, Dave.

------

>From altruist@shoko.calarts.eduFri Sep 19 12:58:31 1997
Date: Tue, 16 Sep 1997 11:27:46 -0700 (PDT)
From: The Man Himself <altruist@shoko.calarts.edu>
To: pmurphy@gibson.com
Subject: Echoplex status

Pat --

It has come to my attention that the Oakland Oberheim offices are closed,
and are in the process of moving to the Gibson offices in Nashville.  I am
extremely curious as to what this means with regards to my Echoplex unit
which was being repaired in Oakland, and which, according to you, was to
be ready early this week (i.e. right about now, as I write this). 

Since I was originally informed of a roughly four-week turnaround for the
repair work, and since it has now been over eight weeks since I sent in my
unit, and since I have already sent you payment for the repair work (which
would lead one to believe that the services rendered have been completed),
I would appreciate your informing me as to what is going on with my
Echoplex. 

--Andre LaFosse

------------------------------
Date: Fri, 19 Sep 1997 13:20:46 -0700 (PDT)
From: Rik Elswit <rik@well.com>
To: Loopers-Delight@annihilist.com
Subject: Re: the rest of the story about OBERHEIM
Message-Id: <199709192020.NAA17199@well.com>

"Since I was originally informed of a roughly four-week turnaround for the
repair work, and since it has now been over eight weeks since I sent in my
unit, and since I have already sent you payment for the repair work (which
would lead one to believe that the services rendered have been completed),
I would appreciate your informing me as to what is going on with my"

I don't want to sound like an apologist for Oberheim, but the new regime has
spent the last two weeks doing the move and getting set up.   They have been
very good about getting back to me and staying in communication.  When I
sent my piece in for repair, I had a similar experience to yours.  But I pu
all this on the old management.  The new management just took over, and they
have a lot of cleaning up to do.  

Rik Elswit

------------------------------
Date: Fri, 19 Sep 1997 13:45:18 -0700 (PDT)
From: The Man Himself <altruist@shoko.calarts.edu>
To: Loopers-Delight@annihilist.com
Subject: Re: the rest of the story about OBERHEIM
Message-ID: <Pine.SGI.3.91.970919133247.17914A-100000@shoko.calarts.edu>
Content-Type: TEXT/PLAIN; charset=US-ASCII

On Fri, 19 Sep 1997, Rik Elswit wrote:

> I don't want to sound like an apologist for Oberheim, but the new regime has
> spent the last two weeks doing the move and getting set up.   They have been
> very good about getting back to me and staying in communication.  When I
> sent my piece in for repair, I had a similar experience to yours.  But I pu
> all this on the old management.  The new management just took over, and they
> have a lot of cleaning up to do.  

I just got off the phone with Pat Murphy.  He asked what the last word had
been when he had gotten back to me; I told him that I had not recieved a
response from him with regards to my last question.  He wondered aloud if
he had even recieved the e-mail I had sent him; after searching through
his computer he finally found my letter.  He remarked that he had thought
he'd gotten back to me; after checking, he confirmed my report that he
had not. 

He (of COURSE) confirmed the now widespread news of the Oakland-Gibson
transit.  He told me that there was a repair team standing by once the
move was completed, and that my repair job was in fact at the very top of
the list.  I then asked him why it was that I had sent a check in to cover
repair costs when there had in fact been no repair work yet done, and
consequently no way to accurately gauge how much labor would have to be
done (and, consequently, how much it might cost).  He said that all of
their information had come from Mike Lyon in California.  I then pointed
out that I had been informed (again, by Pat) that my unit was to have been
ready earlier this week.  Pat's only explanation was that Mike Lyon must
have been "lying." 

I then asked if Mike Lyon's address of mlyon@gibson.com was still vaild, 
to which Pat replied that Mike Lyon no longer works for Gibson.

I sincerely hope that the transition of operations from Oakland to 
Nashville improves things with regards to Oberheim's customer service.  I 
know I'm not the only one feeling the burn from all of this right now...

--Andre

------------------------------
Date: Fri, 19 Sep 1997 14:05:59 -0700
From: "M. Griffin" <mgriffin@hypnos.com>
To: Loopers-Delight@annihilist.com
Subject: Re: the rest of the story about OBERHEIM
Message-Id: <3.0.32.19970919140557.006f40c4@mail.transport.com>
Content-Type: text/plain; charset="us-ascii"

>I then asked him why it was that I had sent a check in to cover
>repair costs when there had in fact been no repair work yet done, and
>consequently no way to accurately gauge how much labor would have to be
>done (and, consequently, how much it might cost).  He said that all of
>their information had come from Mike Lyon in California.  I then pointed
>out that I had been informed (again, by Pat) that my unit was to have been
>ready earlier this week.  Pat's only explanation was that Mike Lyon must
>have been "lying." 
>
>I then asked if Mike Lyon's address of mlyon@gibson.com was still vaild, 
>to which Pat replied that Mike Lyon no longer works for Gibson.

Just to throw in another non-Echoplex-related Oberheim story, in which Mike
Lyon figures... A year or two ago, I ordered a manual for an Oberheim
Matrix 1000 synth.  Following Mike Lyon's directions, I mailed in my check
for $25 (for the thin little spiral-bound book) to his attention.  Two
months later my check had been cashed, but still no manual.  I called him
back several times and received no answer, and finally wrote an angry
letter addressed to "Oberheim Customer Service" in Oakland.  I received a
call back from Mike, apologizing for the delay and saying that he had just
mailed out the manual that morning.  

Weeks later, I still hadn't received it.  Another round of phone calls,
angry faxes and letters, and finally I heard back from Mike Lyons again.
He didn't remember ever having talked to me before, but he agreed that
three months was a long time to wait for a manual that they had readily
available, especially when my check had already been cashed.  He promised
to send it out right away.  When I pointed out that he had already promised
this several times, and that I expected he would do better than that, he
scoffed and remarked that I was being paranoid.

Still later, almost 5 months after my check had been cashed, still no
Matrix 1000 manual.  This time, I sent out faxes and letters, and left
voice mail messages, to a variety of names and departments at Oberheim...
no response at all.  Finally, by random chance, I saw the email address of
someone at Gibson, and thought I'd email them and tell them what had
happened, and see if they could help.  Though the individual at Gibson who
I contacted didn't know me, and had no relation to the Oberheim division,
he somehow made sure I received my manual within a few days.  I thanked him
by email, and asked him what the problem was with this Mike Lyons.  He was
vague in his response, but indicated that he had heard mumblings of
problems in certain departments in Oberheim Oakland.

Just seeing that name brought the whole story back.  I'll try to forget it
again!

--Mike


               mgriffin@hypnos.com
        . . . . . . . . . . . . . . . . . 
        H Y P N O S   R E C O R D I N G S 
        web site at http://www.HYPNOS.com
        . . . . . . . . . . . . . . . . .
        JEFF GREINKE -- Official Web Site
        at  http://www.hypnos.com/greinke

------------------------------
Date: Fri, 19 Sep 1997 18:04:47 -0400 (EDT)
From: MIvanBerk@aol.com
To: Loopers-Delight@annihilist.com
Subject: Echoplex upgrade?
Message-ID: <970919180434_1290818349@emout19.mail.aol.com>

Has anybody obtained the Echoplex "v. 5.0" upgrade currently advertised (for
$45) on Gibson's website?  Positive experiences?  Negative experiences?

------------------------------
Date: Fri, 19 Sep 1997 19:00:56 -0500
From: Randy Jones <ranjones@texas.net>
To: Loopers-Delight@annihilist.com
Subject: Re: Echoplex upgrade?
Message-Id: <3.0.32.19970919190055.007da1d0@texas.net>
Content-Type: text/plain; charset="us-ascii"

Could you please provide the URL for the described?
Thanks,
Randy

At 06:04 PM 9/19/97 -0400, you wrote:
>Has anybody obtained the Echoplex "v. 5.0" upgrade currently advertised (for
>$45) on Gibson's website?  Positive experiences?  Negative experiences?
>
>
>

------------------------------
Date: Fri, 19 Sep 1997 17:53:12 -0700
From: William Green <bilg@worldnet.att.net>
To: Loopers-Delight@annihilist.com
Subject: Looking for software
Message-ID: <34231E78.7A1@worldnet.att.net>
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

Does anyone know where I can find a copy of the software program
"M" by Intellegent Music for windows?

Are there any other windows programs that allow independent midi 
looping?

------------------------------
Date: Fri, 19 Sep 1997 23:34:53 -0400
From: Floyd Miller <floyd@voicenet.com>
To: Loopers-Delight@annihilist.com
Subject: Re: Echoplex upgrade?
Message-Id: <3.0.1.32.19970919233453.0069d0f0@popmail.voicenet.com>
Content-Type: text/plain; charset="us-ascii"

At 07:00 PM 9/19/97 -0500, you wrote:
>Could you please provide the URL for the described?
>Thanks,
>Randy
>

 http://www.gibson.net/products/oberheim/LoopUpgrade.html

------------------------------
Date: Fri, 19 Sep 1997 21:01:56 PDT
From: "Joseph Buck" <josephbuck@hotmail.com>
To: loopers-delight@annihilist.com
Subject: hologram, means, and ends
Message-ID: <19970920040157.21720.qmail@hotmail.com>
Content-Type: text/plain

Kim-

Your original post had hung in my inbox and although toast on friday 
night from work i reckon imma gonna chime in.
I had joined the delight eons ago for about two weeks when under the 
weight of some rather trainspotterish gearheadedry i dropped the list... 
for me all the gear and knobs and whatsits have been a means to an end 
and not an end in and of itself.
i didn't even think the list again until david torn had forwarded on to 
me (god bless his little heart :)) a posting he had sent here about 
trying to take the medium outside of its confines... as per usual for dt 
really thoughtful and thought provoking stuff.
So here I am back again. 
And I'm glad I missed the as you say "who's better guitarists, dj's, or 
bassoonists" flame fest" that happened...but what I would love to hear 
is how non guitarists are using these tools when the majority have been 
made with guitarists in mind...I use my guitar for looping about 10% of 
the time I would imagine.
for me the true joy of looping is that it has allowed me the ability to 
create what I call "hologram" music which 1. is composed of sounds that 
are, represent, or will remind people of something and 2.a section of it 
shows the larger structure....

salam,

buck


______________________________________________________
Get Your Private, Free Email at http://www.hotmail.com

------------------------------
Date: Sat, 20 Sep 1997 02:41:07 -0700
From: Kim Flint <kflint@annihilist.com>
To: Loopers-Delight@annihilist.com
Subject: Re: Echoplex upgrade?
Message-Id: <v03102801b0492cf3dd68@[207.171.198.37]>
Content-Type: text/plain; charset="us-ascii"

At 11:34 PM -0400 9/19/97, Floyd Miller wrote:
>At 07:00 PM 9/19/97 -0500, you wrote:
>>Could you please provide the URL for the described?
>>Thanks,
>>Randy
>>
>
> http://www.gibson.net/products/oberheim/LoopUpgrade.html

The description on the gibson web site is an excessively abridged version
of the release notes from Aurisis Research. (developers of Loop, the
technology in the plex) I'll be putting the whole thing on the Looper's
Delight site this weekend, for those who are interested. It's been posted
to the list a couple of times, and I believe it can now be found in the
list archives on the website as well.

kim

______________________________________________________________________
Kim Flint                   | Looper's Delight
kflint@annihilist.com       | http://www.annihilist.com/loop/loop.html
http://www.annihilist.com/  | Loopers-Delight-request@annihilist.com

------------------------------
Date: Sat, 20 Sep 1997 00:58:29 -0700
From: Kim Flint <kflint@annihilist.com>
To: Loopers-Delight@annihilist.com
Subject: Re: the rest of the story about OBERHEIM
Message-Id: <v03102802b0492e2625bb@[207.171.198.37]>
Content-Type: text/plain; charset="us-ascii"

>On Fri, 19 Sep 1997, Rik Elswit wrote:
>
>> I don't want to sound like an apologist for Oberheim, but the new regime has
>> spent the last two weeks doing the move and getting set up.   They have been
>> very good about getting back to me and staying in communication.  When I
>> sent my piece in for repair, I had a similar experience to yours.  But I pu
>> all this on the old management.  The new management just took over, and they
>> have a lot of cleaning up to do.

I've had good experiences with the new folks so far, too. And they do have
a lot of work ahead of them. I don't envy the poor guys that have to sort
through all the junk packed in the trucks. The seem very motivated, though,
and I'm looking forward to working with them.

Andre:
>He (of COURSE) confirmed the now widespread news of the Oakland-Gibson
>transit.  He told me that there was a repair team standing by once the
>move was completed, and that my repair job was in fact at the very top of
>the list.  I then asked him why it was that I had sent a check in to cover
>repair costs when there had in fact been no repair work yet done, and
>consequently no way to accurately gauge how much labor would have to be
>done (and, consequently, how much it might cost).  He said that all of
>their information had come from Mike Lyon in California.  I then pointed
>out that I had been informed (again, by Pat) that my unit was to have been
>ready earlier this week.  Pat's only explanation was that Mike Lyon must
>have been "lying."

heh. Mike didn't actually know about the move until the day it happened. It
was one of THOSE kinds of moves for which Gibson is notorious. So he might
not have been lying...I had an amusing front row seat, because I happened
to stop by OB about two minutes after my old buddy Rik Olsen arrived. Rik
used to play guitar in the pop-rock band Berlin, and is now Gibson's
director of security. Asset protection, he calls it. Really nice guy,
but....during the later days of gwiz we used to sing "Take my Job Away" to
the tune of "Take my Breath Away"....ah, it brought back memories of some
special moments from the gwiz days.....


>I sincerely hope that the transition of operations from Oakland to
>Nashville improves things with regards to Oberheim's customer service.  I
>know I'm not the only one feeling the burn from all of this right now...
>
>--Andre

It looks pretty good so far, hopefully they'll get it right this time.

kim

______________________________________________________________________
Kim Flint                   | Looper's Delight
kflint@annihilist.com       | http://www.annihilist.com/loop/loop.html
http://www.annihilist.com/  | Loopers-Delight-request@annihilist.com

------------------------------
Date: Sat, 20 Sep 1997 02:42:58 -0700
From: Kim Flint <kflint@annihilist.com>
To: ambient@adnc.com, Loopers-Delight@annihilist.com
Subject: Re: the rest of the story about OBERHEIM
Message-Id: <v03102803b04932e843e4@[207.171.198.37]>
Content-Type: text/plain; charset="us-ascii"

At 12:37 PM -0700 9/19/97, dave stafford wrote:

>I remarked to Pat that I would hope that this move would make it easier
>for Gibson/Oberheim to respond to people's needs, and he claimed that it
>would make it "much easier".

Well, it would be real hard to make it much worse...:-)


>So I am keeping my fingers crossed:  that the chips will eventually
>arrive at Gibson; that they will then turn around and send me one; that
>it does indeed arrive with clear instructions as promised (Kim- any
>tips/hints/warnings here???  things to beware of in changing out the
>chip???) and that I can get it installed without a problem.

It's pretty easy. You get two eprom chips. Take the top off the echoplex to
reveal it's innards. (unplug if first! and ground yourself to protect
against static.)  You'll see two similar chips in sockets. Use a small
flathead screwdriver to carefully lift those out. Carefully insert the new
chips in the sockets. The PCB is labeled so you'll see which chip goes in
which socket. Put the top back on, plug it in. Turn the power on with the
parameter button pressed to initialize it, and you're done.

kim

______________________________________________________________________
Kim Flint                   | Looper's Delight
kflint@annihilist.com       | http://www.annihilist.com/loop/loop.html
http://www.annihilist.com/  | Loopers-Delight-request@annihilist.com

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